Chat with us, powered by LiveChat

Payment Policy

Payment Policy

If you encounter any issues during the payment process, here are some steps you can take:

  1. Declined Payments:

    • Ensure your billing information matches the details on file with your bank.

    • Check that your card has sufficient funds or credit limit.

    • Contact your bank to ensure there are no restrictions on your card.

  2. Failed Transactions:

    • Refresh the page and try again.

    • Use a different payment method.

    • If the issue persists, contact us at support@baseshop.shop or call +1 (828) 690-0702 for assistance.


Currency

All transactions on Base Shop are processed in US Dollars (USD). If you’re using a credit card issued in a different currency, your bank will convert the amount based on their exchange rates.

 


Fraud Prevention

To protect both our customers and our business, we reserve the right to:

  • Verify payment information before processing orders.

  • Cancel orders that appear fraudulent or suspicious.

  • Request additional documentation (e.g., photo ID) to confirm your identity.

If we suspect fraudulent activity, we will contact you using the information provided during checkout.


Contact Us

If you have any questions or concerns about our Payment Policy, please don’t hesitate to reach out:
📞 Phone: +1 (828) 690-0702
📧 Email: support@baseshop.shop
🕒 Business Hours: Monday - Friday, 09:00 am - 05:00 pm (PST)


Your Trust Matters

At Base Shop, we’re committed to providing a safe and hassle-free shopping experience. Thank you for trusting us with your payments – we appreciate your business!


This Payment Policy is designed to be clear, concise, and customer-friendly. Let me know if you’d like to adjust or add anything!